Terms of Service

Please read these Terms of Service carefully before using the Roman Skin website or placing an order. By accessing our website or making a purchase, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

1. About Roman Skin

Roman Skin ("Roman Skin," "we," "us," or "our") operates this website and offers professional-grade skincare products for sale directly to consumers and authorized wholesale partners within the United States.

Our website is intended for use by individuals who are at least 18 years of age, or the age of majority in their jurisdiction, whichever is greater. By using this site you confirm that you meet this requirement.

2. Acceptance of Terms

By visiting our website, creating an account, or completing a purchase, you acknowledge that you have read, understood, and agree to these Terms of Service, our Privacy Policy, and any other policies referenced herein. We reserve the right to update these terms at any time. Continued use of our website after changes are posted constitutes your acceptance of the revised terms.

3. Products & Descriptions

We make every effort to display product colors, textures, and descriptions as accurately as possible. However, we cannot guarantee that your device's display accurately reflects the actual product. Product formulations, packaging, and availability are subject to change without notice.

Our products are intended for external cosmetic use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If you have a known skin allergy or sensitivity, review the full ingredient list before use. Discontinue use and consult a dermatologist or healthcare professional if irritation occurs.

Roman Skin reserves the right to limit quantities, discontinue products, or correct pricing errors at any time.

4. Pricing & Payment

All prices are listed in United States Dollars (USD) and are subject to change without notice. You will be charged the price displayed at the time you complete your order.

We accept major credit cards and other payment methods as displayed at checkout. By submitting payment information, you represent that you are authorized to use that payment method and that the billing information provided is accurate.

In the event of a pricing error on our website, we reserve the right to cancel any order placed at the incorrect price and notify you prior to fulfillment. You will not be charged for a cancelled order.

Applicable sales tax will be calculated and added to your order at checkout based on the shipping destination.

5. Orders & Order Confirmation

Receipt of an order confirmation email does not constitute our acceptance of your order. We reserve the right to cancel or refuse any order for any reason, including but not limited to product unavailability, errors in product or pricing information, or suspected fraudulent activity.

If your order is cancelled after payment has been processed, a full refund will be issued to your original payment method.

6. Shipping

Roman Skin currently ships within the United States only. Orders are typically processed and shipped within 1–2 business days, excluding weekends and holidays.

Estimated delivery times are provided as a courtesy and are not guaranteed. Roman Skin is not responsible for delays caused by the carrier, weather, or other circumstances outside our control.

Risk of loss and title for products purchased from Roman Skin pass to you upon delivery to the carrier. If your package is lost or damaged in transit, please contact us and we will work with the carrier to resolve the issue.

You are responsible for providing an accurate and complete shipping address. Roman Skin is not liable for orders delivered to an incorrect address provided by the customer.

7. Returns & Refunds

We accept returns within 30 days of the delivery date under the following conditions:

  • The item must be unused, unopened, and in its original packaging.
  • The item must be in the same condition as when you received it.
  • Opened or used skincare products are not eligible for return for health and safety reasons.
  • Gift cards and final sale or clearance items are non-returnable.

To initiate a return, please contact us via our Contact page with your order number and reason for return. We will provide detailed return instructions. Return shipping costs are the responsibility of the customer unless the return is due to our error.

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5–10 business days and credited to your original payment method.

8. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, images, product descriptions, and software — is the property of Roman Skin or its content suppliers and is protected by applicable United States and international intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this website without our prior written permission. Unauthorized use of any Roman Skin materials may violate copyright, trademark, and other applicable laws.

9. User Conduct

When using our website, you agree not to:

  • Use the site for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to gain unauthorized access to any portion of the website or its related systems.
  • Submit false or misleading information in connection with an order or account.
  • Transmit viruses, malware, or any other harmful code.
  • Engage in any conduct that could damage, disable, or impair the functionality of the website.
  • Scrape, crawl, or otherwise collect data from the site without our prior written consent.

We reserve the right to terminate access to our website for any user who violates these terms.

10. Disclaimer of Warranties

This website and its contents are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Roman Skin does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. You assume full responsibility for your use of the website and any products purchased through it.

Individual results from using our skincare products may vary. Any testimonials, reviews, or before-and-after representations on our site reflect the experience of specific individuals and are not a guarantee of results.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Roman Skin and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, loss of data, or personal injury — arising out of or related to your use of this website or any products purchased through it.

In no event shall our total liability to you for all claims arising out of or related to these Terms of Service or any purchase exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless Roman Skin and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with your use of the website, your violation of these Terms of Service, or your violation of any rights of another party.

13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Roman Skin does not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices.

15. Governing Law & Dispute Resolution

These Terms of Service and any dispute arising out of or related to them shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in North Carolina. You hereby irrevocably consent to the personal jurisdiction and venue of those courts.

16. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be deemed severable from these terms and will not affect the validity and enforceability of the remaining provisions.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies posted on this website, constitute the entire agreement between you and Roman Skin with respect to your use of the website and supersede all prior or contemporaneous communications and proposals, whether oral or written.

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